Legal Document

d1111 Terms and Conditions

Please read these terms carefully before using the d1111 platform. This document forms a legal agreement between you and d1111.

5

Deposit and Withdrawal Policy

5.1 Deposit Terms

The following rules apply when depositing funds with d1111:

  • Minimum deposit amount: ৳200 (per method).
  • Accepted payment methods: bKash, Nagad, and Rocket.
  • Only payment accounts registered in your own name may be used.
  • Deposits made through third parties are strictly prohibited.

5.2 Withdrawal Terms

The following rules must be followed for withdrawals:

  • Minimum withdrawal amount: ৳500.
  • Standard withdrawal processing time: 15 minutes to 2 hours.
  • Withdrawals must be made using the same payment method used for the deposit.
  • Withdrawals may be delayed if identity verification has not been completed.
  • Withdrawals may be restricted until the wagering requirements of any active bonus have been met.

5.3 Reasons for Payment Rejection

d1111 reserves the right to reject deposits or withdrawals in the following circumstances:

  • If there is suspicion of a third-party payment method being used.
  • If there is suspicion of money laundering or fraud.
  • If an account verification process is ongoing.
  • If a breach of the terms and conditions has occurred.
9

Limitation of Liability

9.1 Service Interruptions

d1111 strives to provide uninterrupted service, but temporary disruptions may occur due to maintenance, technical issues, or other reasons. d1111 will not be liable for any financial loss arising from such circumstances.

9.2 Third-Party Software

Games from third-party game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Microgaming) may be operated on the d1111 platform. d1111's direct liability for technical issues with these games is limited.

9.3 Liability for Gaming Losses

The risk of losing money in gaming rests entirely with the user. d1111 is not responsible for any gaming losses. d1111 never guarantees winnings. It is the ethical responsibility of every user to practice responsible gaming habits.


10

Account Closure and Suspension

10.1 Account Closure by d1111

d1111 may suspend or permanently close any account in the following circumstances:

  • If any part of these Terms is violated.
  • If evidence of fraud or dishonest activity is found.
  • If identity verification fails.
  • If the account remains inactive for a long time.

10.2 Account Closure by User

You can request to close your account at any time through customer support. Any pending bonus wagering must be completed and the available balance must be withdrawn before the account is closed.


11

Privacy & Data Protection

11.1 Data Collection & Use

d1111 collects, stores, and processes users' personal information. This information is used for account management, service improvement, and fulfilling legal obligations. To learn more about our privacy practices, please visit the Privacy Policy page.

11.2 Data Security

d1111 uses SSL encryption and other modern security measures to protect users' data. Your personal information is not sold to third parties, however it may be necessary to share information in cases of legal obligation.

11.3 Cookie Policy

d1111 may use cookies to improve its services and enhance the user experience. Cookies can be managed through browser settings, however disabling cookies may cause some services to not function properly.


12

Dispute Resolution

12.1 Complaint Filing Process

If you have a complaint about any matter, please first contact customer support via d1111's live chat or email. d1111 endeavors to resolve all complaints as quickly and fairly as possible. Email: [email protected].

12.2 Final Decision

In the event of any dispute, the decision of d1111's authority shall be considered final and binding. d1111 is committed to always upholding the principles of transparency and fairness.

12.3 Language

The primary language of these terms and conditions is Bengali. In the event of any ambiguity, the Bengali version shall be considered authoritative.

Questions or Need Help?

If you have any questions about these terms and conditions, contact us via our 24/7 live chat or email.

[email protected]  |  24/7 Live Chat (in Bengali)

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