d1111 Privacy Policy

d1111 ("we", "our", "platform") operates a safe, transparent, and trusted online gaming environment for players in Bangladesh. This Privacy Policy ("Policy") describes in detail how we collect, use, and protect the personal information you provide through the d1111.cam website.

By using this site, you are considered to have read and fully agreed to all terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

This policy should be read together with our Terms and Conditions and Responsible Gaming policy.

a) Personally Identifiable Information

When you create an account on d1111 or use our services, we may collect the following information:

• Full name (Bengali or English both accepted)
• Date of birth (required for our 21+ age verification)
• Valid email address
• Bangladeshi mobile number (for bKash, Nagad, or Rocket verification)
• Government-issued ID details (national ID card or passport — when KYC is required)
• Current address

b) Financial Transaction Information

To process deposits and withdrawals, we collect the following financial information:

• Payment method (bKash, Nagad, or Rocket)
• Transaction reference number and amount (in taka)
• Transaction date and time (BST, UTC+6)
• Account balance and bonus history

c) Automatically Collected Technical Information

When you visit d1111.cam, our server automatically records the following information:

• IP address and device identifier information
• Browser type and version
• Operating system
• Time spent on the site and history of pages visited
• Information obtained from cookies and similar tracking technologies

d1111 uses your personal information only for the following legitimate purposes:

• Account Management: Creating, verifying, and maintaining your account.
• Service Delivery: Managing gaming, betting, bonuses, and promotional offers.
• Financial Processing: Confirming deposits and withdrawals via bKash, Nagad, and Rocket.
• KYC and Age Verification: Ensuring the 21+ age rule and responsible gaming.
• Customer Support: Resolving your issues through 24/7 Bengali-language support.
• Security and Fraud Prevention: Detecting and preventing unauthorized access and fraud.
• Legal Obligations: Maintaining records necessary to comply with applicable laws and regulations.
• Service Improvement: Conducting analysis to further improve the experience on our platform.

We will not use your information for any purpose beyond those listed above. If a different purpose ever arises, you will be informed in advance and your consent will be obtained where applicable.

d1111 uses cookies and similar technologies to improve your browsing experience and ensure the quality of our services. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security functions — the site will not work properly without them.
• Functional Cookies: Used to remember your preferences such as language settings and account information.
• Analytics Cookies: Used to understand which pages are used most and where improvements are needed.

You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent some features of the site from working.

d1111 does not sell or rent your personal information to any third party. However, information may be shared on a limited basis in the following specific circumstances:

Payment Providers

Information necessary to process financial transactions via bKash, Nagad, and Rocket is shared with these payment service providers. This sharing is solely for completing specific transactions, and they operate under their own privacy policies in accordance with their institutional standards.

Game Software Providers

Minimum necessary information may be shared with our game partners, including Pragmatic Play, Spribe, JILI, and PG Soft, to ensure gaming sessions and fair play.

Legal Reasons

We may disclose information when required by a court order, a lawful request from a government authority, or applicable law. In such cases, we will make every legally permissible effort to notify you in advance.

Business Transfers

If ownership or operation of d1111 changes, your information may be transferred to the new operator. In such a case, we will notify you in advance.

d1111 maintains industry-standard technical and administrative security measures to keep your personal and financial information safe:

• SSL Encryption: Our entire website is protected by SSL/TLS encryption, which encrypts all data exchanged between your browser and our servers.
• Data Encryption: Stored sensitive information is protected by strong encryption algorithms.
• Access Controls: Only authorized staff can access the information needed to carry out their specific responsibilities.
• Regular Security Audits: Our system security is regularly tested, and identified vulnerabilities are resolved promptly.
• Firewall and Intrusion Detection: Advanced firewalls and automated systems continuously monitor our servers for suspicious activity.
• Staff Training: All our staff receive regular training on data privacy and cybersecurity best practices.

While we take every possible step to protect your information, it is not possible to guarantee that data transmission over the internet is completely secure. Keeping your account password confidential and staying alert to unauthorized use is also your responsibility.

d1111 retains your personal information only for as long as necessary or legally required:

• Active Account: All relevant information is retained for as long as your account remains active.
• After Account Closure: Financial records and transaction history may be retained for a specified period to meet legal and regulatory requirements.
• KYC Documents: Identity verification documents are retained in accordance with regulatory requirements.
• Marketing Communications: Deleted after you withdraw consent or after a set period following your last activity.

Once the retention period ends, we securely delete your information or anonymize it so that you can no longer be identified.

As a d1111 user, you have the following rights regarding your personal information:

• Right of Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to have incorrect or incomplete information in your account corrected.
• Right to Erasure: The right to request deletion of your information in certain circumstances (where consistent with legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Portability: The right to receive a copy of your personal information in a common format.
• Right to Object: The right to object to certain types of data processing, particularly marketing communications.
• Right to Withdraw Consent: Where information is being processed on the basis of consent, the right to withdraw that consent at any time.

To exercise any of the above rights, contact us directly. We will process your request as quickly as possible.

d1111 strictly prohibits providing services to anyone under the age of 21. We take the following measures:

• Age verification is mandatory at the time of registration.
• Additional identity verification (KYC) is carried out in cases of suspicion.
• If we learn that a user is under the age of 21, that account will be suspended immediately and all associated information will be deleted.
• We do not knowingly collect any information from anyone under the age of 21.

If you believe a minor is using our platform, please notify our support team immediately.

d1111's servers and technology infrastructure may be located in various countries. Where your information is processed or stored outside Bangladesh, we ensure that:

• Appropriate safeguards (such as contractual clauses or equivalent protections) are in place.
• The standard of your information is maintained as described in this Privacy Policy.
• Effective data processing agreements are in place with third-party service providers.

d1111 reserves the right to update or change this Privacy Policy at any time. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notification will be sent to your registered email address.
• Continuing to use d1111 after changes have been made means you consent to the new policy.

We recommend that you visit this page regularly to stay informed about the latest information. This policy applies in all respects and in the event of any conflicting translation, the Bengali version shall prevail.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our dedicated support team is ready to resolve your issue quickly and effectively:

We take all privacy-related requests seriously. After receiving your request, we will do our best to respond as quickly as possible. For more details, visit our FAQ page.